9-11 Memorial and Museum tickets
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Attractions & guided tours

9-11 Memorial and Museum tickets

4.7/5
Excellent
Based on 1197 reviews
from
£22.00
Free cancellation
Availability: Daily
Mobile voucher accepted
Duration: Flexible
Instant confirmation
Why you’ll love this…
  • Pay tribute at the twin reflecting pools on the site of the former World Trade Center
  • Explore the museum's interactive timelines, artifacts, registries and more
  • Learn more about the events and long-lasting impacts from 11 September
What to expect

No visit to New York City is complete without visiting the somber and poignant 9-11 Memorial and Museum. Occupying roughly half of the 16-acre site, the memorial honors the 2,977 lives lost on that fateful day in September 2001. The names of the deceased are inscribed on bronze parapets surrounding the twin memorial pools.

The museum is located seven stories below the memorial, at the very foundation of where the Twin Towers once stood. You'll learn about the history of the tragic events through interactive technology, artifacts, historical records, imagery and personal stories as you explore the 110,000 square feet of space.

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DSA19/11 Memorial and Museum
9/11 Memorial and Museum

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What's included
  • check Timed entrance to the 9-11 Memorial and Museum
What's not included
  • x_not_included Food and drink
  • x_not_included Souvenirs
Where

180 Greenwich Street, New York, NY 10007

What to remember

  • This year to commemorate the 20th Anniversary of the terrorist attacks, The National September 11 Memorial and Museum will be hosting multiple private events for the 9/11 Community on Friday, September 10th, and Saturday, September 11, impacting standard hours of operations

  • You will have to present your tickets for the specific time you booked. Please note you cannot enter before your booked time slot
  • Please note that all visitors and baggage are subject to security screening. Please limit the amount of items that you bring. No baggage larger than 8”x17”x19” (20x43x48 cm) will be permitted onto the memorial. Items deemed too large or a danger to exhibits are subject to mandatory storage in the cloakroom
  • The following are prohibited: alcohol; animals (except service animals); demonstrations of any kind; glass bottles; littering; paint; outside food and drinks; recreational wheeled vehicles; smoking; soliciting or leafleting; third-party commercial activities; and weapons and explosives
  • Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers and strollers can be accommodated
  • Cell phones must be silenced while visitors are in the Memorial Museum’s exhibition spaces
  • Personal photography is permitted, but visitors are asked to be mindful and respect the space
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Provider
9/11 Memorial
Booking fee
Good news! No extra fees are applied to this booking.
Cancellation policy
Receive a 100% refund if you cancel up to 24 hours before the experience begins.

What people say about this experience

Excellent

4.7/5

Based on 1197 reviews from verified customers

73%
25%
2%
0%
0%

Review categories

Value for money

4.7/5

Staff

4.7/5

Service

4.7/5

Safety

4.7/5

  • Anonymous

    From United States of America - September 2025

    Excellent

    Overall rated

    5/5

    I have been wanting to see this museum as, like all Americans alive during the 9/11 attacks, this moment in history forever changed my world view. I ...

  • Anonymous

    From United States of America - September 2025

    Excellent

    Overall rated

    5/5

    A total mesmerising place to visit. The site is respectfully dedicated to the lost on 9/11. It took my breath away as well as shed a few tears walking ...

  • Anonymous

    From United States of America - September 2025

    Excellent

    Overall rated

    5/5

  • FN

    From United States of America - September 2025

    Travelled as a couple

     

    35 - 44 years old

    Excellent

    Overall rated

    5/5

    Sehr interessant und nochmehr sehr bewegend. Alles ok.

  • Anonymous

    From United States of America - September 2025

    Great

    Overall rated

    4/5

  • Anonymous

    From United States of America - September 2025

    Excellent

    Overall rated

    5/5

    So glad we booked this. Didn’t look at my watch until we were leaving and we had spent an emotional 4 hours listening, watching and looking at the mos ...

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